Decision-Making and Problem-Solving

Contact Name:
Steve Dolan
Filed in:
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Of all the skills that managers and leaders use throughout the business day, problem-solving and decision-making are the most often employed. In this session, you will:

  • Understand the close relationship between problem-solving and decision-making
  • Learn an eight-step problem-solving process
  • Master several techniques to use when making decisions
  • Identify when to use individual and group decision-making procedures

This Professional Certificate in Management and Leadership program through SDSU’s College of Extended Studies is a series of eight half-day workshops (twice monthly, 8:30 am-12 pm) covering a broad range of management and leadership topics. Workshops may be taken individually with a letter of completion, or take all eight workshops to earn your professional certificate.

Street Address

5250 Campanile Drive
San Diego, CA 92182


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