Every manager is responsible for achieving results through other people, which involves maintaining and improving performance. When an employee needs assistance mastering skills and applying instructions, coaching is required. In this workshop, learn how to:
- Effectively set, monitor and manage performance for optimum results
- Instruct employees how to recognize opportunities to improve performance
- Provide motivation and a supportive climate to achieve goals
- Provide both positive and constructive feedback for improved results
This Professional Certificate in Management and Leadership program through SDSU’s College of Extended Studies is a series of eight half-day workshops (twice monthly, 8:30 am-12 pm) covering a broad range of management and leadership topics. Workshops may be taken individually with a letter of completion, or take all eight workshops to earn your professional certificate.