Decision-Making and Problem-Solving

Contact Name:
Steve Dolan
Filed in:
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Of all the skills that managers and leaders use throughout the business day, problem-solving and decision-making are the most often employed. In this session, you will:

  • Understand the close relationship between problem-solving and decision-making
  • Learn an eight-step problem-solving process
  • Master several techniques to use when making decisions
  • Identify when to use individual and group decision-making procedures

This is part of the Professional Certificate in Management and Leadership through San Diego State University’s College of Extended Studies.

Street Address

5250 Campanile Drive
San Diego, CA 92182


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