JOB FAIR: Bilingual (Spanish-English) Customer Service Representative

At TTEC, we’re all about the Human Experience. Elevated. As a Bilingual Customer Service Representative in Irvine, CA, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. 

What You’ll be Doing 

Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  

During a Typical Day, You’ll 

• Answer incoming communications from customers  
• Conduct research to provide answers for customers to resolve their issues 

What You Bring to the Role 

• Bilingual in English and Spanish
• 6 months or more of customer services experience 
• High school diploma or equivalent 
• Recognize, apply and explain your product or service knowledge  
• Computer savvy 
• High speed internet connection (>25mbps) A hardwired connection to your home router is recommended.

What You Can Expect 

• Knowledgeable, encouraging, supporting and present leadership 
• Diverse and community minded organization 
• Career growth and lots of learning opportunities for aspiring minds 
• And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you